With over 10 years of experience in CRM and cloud solutions, I am passionate about helping NGOs and educators achieve their vision and goals using the Salesforce platform. As the NGO and Education Architect at Salesforce EMEA Practice, I provide platform expertise and best practice guidance on Education, Non Profit Cloud and related industry products, as well as strategize key enterprise architecture tenants such as integration and data. I am always eager to learn and update my skills and knowledge, as evidenced by my multiple certifications in enterprise architecture (TOGAF), project management (CAPM, PSM I), implementation (Azure, AWS and Salesforce x36), and ITSM (ITIL). My area of expertise is the implementation side, but I aspire to move into enterprise architecture in the coming years. I enjoy solving business problems in an efficient, cost-effective, and scalable way, mixing different technologies and enhancing customer engagement, service, and marketing automation.
About
Thanks for stopping by. Read below to learn more about myself and my background.
Background
Education
Universidad de Oviedo - Technical Engineer in Computer Management, Computer Science
Escuela de Negocios Europea de Barcelona - MBA
thePower - Digital Marketing
Skills
Salesforce
Architecture
Development
Integrations
Change Management
Governance